Associating Your Domain Overview: Your osTicket instance is reachable at its IP address over plain HTTP as soon as it is installed. To use your own domain name with a free SSL certificate, follow the three steps below. It takes a few minutes and does not require editing any configuration files. Applies to EGL Build […]
Zammad Initialization: Overview: This guide will walk you through initializing Zammad on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]
UVDesk Initialization: Overview: This guide will walk you through initializing UVDesk on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]
OsTicket Initialization: Overview: This guide will walk you through initializing OSTicket on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]
This article is released for AWS solution(s), UVDesk with Alma Linux UVDesk: Enterprise-Grade Helpdesk Solution UVDesk is a powerful, open-source, and SaaS-based helpdesk solution designed to streamline customer support and enhance service efficiency. It seamlessly integrates with leading marketplaces such as Amazon, eBay, Etsy, Flipkart, Magento, Prestashop, and Shopify, allowing businesses to manage customer inquiries […]
This article is released for AWS solution(s), Containerized OsTicket on Alma Linux 10 osTicket: Global Trusted Ticketing System osTicket is a widely used open source support ticket system. It routes enquiries arriving by email, web form or phone into a single queue, so nothing is lost in an inbox and every request has an owner. […]
Instance Configuration Requirements Overview: When setting up your AWS instance, you’ll need to configure a few key options. Here’s a detailed guide on the recommended configurations and selections. 1. Instance Type For optimal performance, we recommend using the following instance types: t3a.small or t3.small (recommended) – 2 virtual CPUs and 2 GB memory. […]
EGL Build 260907.3 07 September 2026 NEW osTicket 1.18.4, upgraded from 1.18.2, bringing the current feature set and security fixes. NEW Containerized application: osTicket and MariaDB now run as Docker containers. Application updates can be delivered without replacing the AMI, and the database is not reachable from the internet. NEW Alma Linux 10: the host […]
Here are some helpful resources to assist you with Containerized OsTicket on Alma Linux 10: Official Website: Stay updated with the latest news and releases. https://osticket.com/ Documentation: Explore the detailed documentation, covering installation, configuration, and advanced usage. https://docs.osticket.com/ Community Forum: Join discussions, ask questions, and get community-driven support. https://forum.osticket.com/ Professional Migration, Workflow And Automation Services: […]
