One-Click Installation

Zammad Initialization: Overview: This guide will walk you through initializing Zammad on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]

One-Click Installation

OpenCart Initialization: Overview: This guide will walk you through initializing OpenCart on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]

One-Click Installation

UVDesk Initialization: Overview: This guide will walk you through initializing UVDesk on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]

One-Click Installation

OsTicket Initialization: Overview: This guide will walk you through initializing OSTicket on your AWS instance in just one click. The setup process is streamlined using our custom script, designed for ease of use and efficiency. Before starting the script, ensure the minimum requirement is met. Pro Tip: We recommend associating an AWS Elastic IP with […]

Associating Your Domain

Associating Your Domain with OsTicket Overview: To successfully associate your domain with the OsTicket hosted on an AWS instance, follow the steps outlined below. This process involves editing the Apache configuration file to link your domain with the server’s IP address and enforce HTTPS redirection.   Step 1: Access Your Server 1. Log in via […]

UVDesk

This article is released for AWS solution(s), UVDesk with Alma Linux UVDesk: Enterprise-Grade Helpdesk Solution UVDesk is a powerful, open-source, and SaaS-based helpdesk solution designed to streamline customer support and enhance service efficiency. It seamlessly integrates with leading marketplaces such as Amazon, eBay, Etsy, Flipkart, Magento, Prestashop, and Shopify, allowing businesses to manage customer inquiries […]

Managing Cockpit

Cockpit (https://cockpit-project.org/) is a web-based graphical interface for servers management and administration. This particular AMI is pre-installed with Cockpit to ease administration. To start using Cockpit, follow the steps below. Step 1: Get the Cockpit credentials output from execution of “usr/local/bin/egl_init.sh.x” Step 2: Go to http://<your-public-ip>:9090/ and enter the credentials. Step 3: You may see […]

Services & Management

This section provides comprehensive instructions on managing the deployed application/image and its services. It covers essential tasks such as starting and stopping instances, managing key services like Cockpit, PGAdmin4, and SSL, and resolving common issues.

Introduction

This article is released for AWS solution, “OsTicket with Alma Linux“. Elyxia Global Limited presents a robust and efficient solution with its pre-configured and hardened AMI with AlmaLinux, a trusted and stable platform. This ready-to-deploy package includes a fully configured stack, with any additional charges clearly specified in the pricing information section, ensuring that your business […]

Requirement

Instance Configuration Requirements Overview: When setting up your AWS instance, you’ll need to configure a few key options. Here’s a detailed guide on the recommended configurations and selections.   1. Instance Type For optimal performance, we recommend using the following instance types: t3a.small – 2 virtual CPUs and 2 GB memory.  t3.small – 2 virtual CPUs […]