Your Own AI Support Team, Live in Under 15 Minutes. ESC gives your business a fully managed, AI-powered helpdesk without any infrastructure work. Configure your brand and knowledge base, and your AI agents are answering real customer questions on your own domain - in under 15 minutes.
Portal & Helpdesk Access ESC gives you three separate surfaces, and it’s worth understanding the difference early. They serve different people, sit at different addresses, and you’ll spend your time in only one of them. Surface Who uses it What it’s for ESC Client Portal You (the account owner) Set up and manage your helpdesk: […]
Quick Start Guide From subscribing to a live, AI-answering chat widget on your website – in under 15 minutes. 1. Subscribe on AWS Marketplace Find Elyxia Support Cloud on AWS Marketplace, choose your plan, and subscribe. AWS will hand you back to ESC to set up your account. If you’re new, you’ll create your account; […]
Subscribe on AWS Marketplace ESC is bought and billed entirely through AWS Marketplace. Your plan appears on your regular AWS bill – there’s no separate invoice, and ESC never asks you for a card. The path from subscription to a live helpdesk is short: Pick a plan → subscribe (or start a free trial) → […]
Before You Begin ESC is fully managed. There is no server for you to launch, access, or maintain – no SSH, no patching, no scaling. Your helpdesk runs on a dedicated instance that we provision and operate for you. That keeps the prerequisites short. What You Need An AWS account – ESC is subscribed […]
