Pricing and Account Management
There are no long-term contracts or early termination fees associated with our image solutions. You can scale up or down as needed by changing your instance type based on your requirements. Our pricing goes by hourly or by annual basis as per standard AWS rates.
To update your account information or cancel an image subscription, you may backup the your data first (if you need your data). Then terminate the instance directly after you have backed up or retrieved your data.
You can view and manage your billing history and invoices through your respective account dashboard (AWS account dashboard). If you have any specific questions or concerns, please contact our support team for assistance.
Payments for our solutions are handled through the respective marketplace like AWS Marketplace. Please refer to their accepted payment methods for more information.
We provide support for issues related to the Amazon Machine Image (AMI) provided by Elyxia Global Limited. For professional and premium paid support, please contact us for more details based on your specific product requirements.
