General Questions
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We provide support for issues related to the Amazon Machine Image (AMI) provided by Elyxia Global Limited. For professional and premium paid support, please contact us for more details based on your specific product requirements.
Yes, you can customize the server configurations as needed for your specific requirements. We only make use of a portion of the server to initiate the application or image. Please contact our team for further assistance with setting up the desired configurations.
To deploy the image, simply subscribe to the desired product/image in the AWS Marketplace. Follow the guide for each product/image, at our documentation page. Typically, image initialization takes less than 5 minutes.
If you have an existing application running elsewhere, our team can assist you in migrating your data to our cloud environment. Please contact us for more information on the migration process.
Our cloud servers are built on reliable and secure infrastructure provided by AWS as well as the latest best practices applied to the industry, ensuring high availability and advanced security measures to protect your data.
Pricing for our cloud image solutions is stated for each product in the respective Marketplace. Please refer to the specific product page for detailed pricing information. Amazon Web Service (AWS)
